Contract Tools Won’t Install Updates

  • What happens: When you click “Check for Updates” in the Subscription view, this alert message appears: “Checking for Updates - Access is denied.”

  • What this means: Most likely, your system administrator used an administrator account to install Contract Tools for everyone who uses your computer, and your account does not permit updating Contract Tools when it’s installed in this way.

  • What you should do: Ask your system administrator to update Contract Tools using an administrator account. Installation resources are available at

To learn more about updating Contract Tools, see Updating Contract Tools.