Creating Snippets is Impossible
What happens: The New button at the bottom of the Snippets view is always disabled (highlighted in gray), even when text in your document is selected.
What this means: Contract Tools saves snippets in a Word template (DOTX) file in a folder from which Word loads building blocks (to learn how snippets in Contract Tools relate to building blocks in Word, see Snippets and Building Blocks). When Contract Tools starts for the first time, it attempts to create this file. Either Contract Tools couldn’t create this file, or the file was moved or deleted. It’s also possible that the file is saved in a folder from which Word does not load building blocks.
What you should do: Choose or create a Word template file for snippets in a folder from which Word loads building blocks.
Choose Preferences from the pop‑up menu at the top of the Contract Tools pane to show the Preferences view.
Click Snippets Template File, click Choose to choose a Word template file for snippets or New to create a new one, and then reopen Word.
The file must be saved in a folder from which Word loads building blocks. Generally, this folder is %APPDATA%\Microsoft\Document Building Blocks\[Locale Identifier]\[Word Version].
%APPDATA% is a shorthand for the path of a folder in which Windows applications can save data. This path is usually C:\Users\[Your User Name]\AppData\Roaming. If you can’t see this folder, open File Explorer, click View at the top of the File Explorer window, and then select the “Hidden items” checkbox in the Show/hide group.
[Locale Identifier] is a number that identifies a language used by Word. For example, 1033 means US English. For more information about locale identifiers, see these resources:
For these versions of Word See
Language identifiers and OptionState Id values in Office 2016 Word 2013 Language identifiers and OptionState Id values in Office 2013 Word 2010 Language identifiers and OptionState Id values in Office 2010
[Word Version] is 16 for Office 365, Word 2019, and Word 2016; 15 for Word 2013; and 14 for Word 2010.
To learn more about snippets, see Working with Snippets.