Creating Snippets Is Impossible
What happens: The New button at the bottom of the Snippets view is always disabled, even when text in your document is selected. The Convert commands in the Action pop‑up menu at the bottom of the Snippets view are disabled.
What this means: In Contract Tools, the file in which snippets are saved is called a snippets file. When Contract Tools starts for the first time, it attempts to create a snippets file in a folder from which Word loads building blocks. Either Contract Tools couldn’t create this file, or the file was moved or deleted. It’s also possible that the file is saved in a folder from which Word does not load building blocks.
What you should do: Choose or create a snippets file in a folder from which Word loads building blocks.
Show the Contract Tools pane, click the Preferences button, and then click Snippets File.
Click Choose to choose an existing snippets file or click New to create a new one.
The snippets file must be saved in a folder from which Word loads building blocks. Generally, this folder is %APPDATA%\Microsoft\Document Building Blocks\[Locale Identifier]\[Word Version].
%APPDATA% is a shorthand for the path of a folder in which Windows applications can save data. This path is usually C:\Users\[Your User Name]\AppData\Roaming. If you can’t see this folder, open File Explorer and choose View > Hidden items.
[Locale Identifier] is a number that identifies a language used by Word. For example, 1033 means US English. For more information about locale identifiers, see these resources:
For these versions of Word See Word 2016 and later (including Word for Microsoft 365) Language identifiers and OptionState Id values in Office 2016 Word 2013 Language identifiers and OptionState Id values in Office 2013 Word 2010 Language identifiers and OptionState Id values in Office 2010
[Word Version] is 16 for Word 2016 and later (including Word for Microsoft 365), 15 for Word 2013, and 14 for Word 2010.