Contract Tools Won’t Activate due to Disabled Network Adapters

  • What happens: When you try to activate or begin a trial of Contract Tools, this alert message appears: “To activate Contract Tools, you must enable all of your computer’s network adapters.”

  • What this means: To prevent unauthorized use, Contract Tools’ license management system creates a profile of your computer’s hardware. Because some of your network adapters are disabled, Contract Tools’ license management system cannot create this profile.

  • What you should do: Enable any disabled network adapters, and then try to activate or begin a trial of Contract Tools again.

To enable your computer’s network adapters:
  1. Open Control Panel, and then choose Network and Internet > Network and Sharing Center > Change adapter settings. In Windows 10, you can also choose Start > Settings (looks like a gear) > Network & Internet > Change adapter options.

  2. Right-click any disabled network adapters (highlighted in gray), and then choose Enable from the menu that appears.

If an alert message about connecting to the internet appears, see Contract Tools Cannot Connect to the Internet. If an alert message about Windows Management Instrumentation appears, see Contract Tools Won’t Activate due to a Problem with Windows Management Instrumentation.