Contract Tools Won’t Activate Due to Disabled Network Adapters

  • What happens: When you try to activate or begin a trial of Contract Tools in Windows 7, this alert message appears: “To activate or begin a trial of Contract Tools, you must enable all of your computer’s network adapters.”

  • What this means: To prevent unauthorized use, Contract Tools’ license management system creates a profile of your computer’s hardware. This profile must include your computer’s network adapters. In Windows 7, Contract Tools’ license management system cannot profile disabled network adapters, so it cannot create a profile of your computer’s hardware if network adapters are disabled.

  • What you should do: Enable any disabled network adapters, and then try to activate or begin a trial of Contract Tools again. As an alternative, update to Windows 8.1 or later.

To enable network adapters:

  1. Open Control Panel, and then choose Network and Internet > Network and Sharing Center > Change adapter settings.

  2. Right-click any disabled network adapters (highlighted in gray), and then choose Enable.

If an alert message about connecting to the internet appears, see Contract Tools Cannot Connect to the Internet. If an alert message about Windows Management Instrumentation appears, see Contract Tools Won’t Activate Due to a Problem with Windows Management Instrumentation.