Using Contract Tools on a Virtual Machine

To activate or begin a trial of Contract Tools, Windows, Word, and Contract Tools must be installed on real hardware, not on a virtual machine. Examples of virtual machine software include Citrix Virtual Apps and Desktops, Hyper‑V, Parallels Desktop, Remote Desktop Services, VMware Fusion, and Windows Sandbox.

If you believe you’re using real hardware, but an alert message about virtual machines appears when you try to activate or begin a trial of Contract Tools, make sure that Windows virtualization features are disabled. Also, make sure that virtualization is disabled on your computer’s processor.

To make sure that virtualization features are disabled in Windows 10:
  1. Open Control Panel and choose Programs > Turn Windows features on or off.

  2. Make sure that the following checkboxes are deselected:

    • Hyper‑V Hypervisor (open Hyper‑V and Hyper‑V Platform to show)

    • Virtual Machine Platform

    • Windows Defender Application Guard

    • Windows Hypervisor Platform

To make sure that virtualization is disabled on your computer’s processor:
  1. Open Task Manager; search the internet for “Windows Task Manager” to learn how.

  2. Click Performance at the top of the Task Manager window. If you can’t see Performance, click “More details” at the bottom of the Task Manager window.

  3. Click CPU on the left, and then make sure that Disabled appears next to Virtualization at the bottom right.

Your computer’s documentation should have instructions on how to disable virtualization on your computer’s processor.

If you need to use Contract Tools on a virtual machine, email info@papersoftware.com to learn about deployment options.

To learn about trying Contract Tools, see Trying Contract Tools. To learn about activating Contract Tools, see Activating Contract Tools. To learn about other Contract Tools prerequisites, see Prerequisites for Installing Contract Tools.